Privacy Policy

Effective Date: June, 2023

This Privacy Policy describes how Down2Shine Detailing LLC ("we," "us," or "our") collects, uses, and discloses your information when you use our mobile detailing website (the "Website").

Information We Collect

We may collect the following information from you when you use the Website:

• Contact Information: Name, phone number, and email address.
• Vehicle Information: Make, model, and year only (with your customer's consent).
• Location Information: Billing address and service address for mobile detailing appointments.

Use of Information

We use the information we collect for the following purposes:

• To provide and improve the Website and our detailing services.
• To process your detailing appointments and requests.
• To send you appointment confirmations, reminders, and updates.
• To communicate with you about promotions, special offers, and other information related to our services.
• To comply with legal and regulatory requirements.

Your Rights Regarding Your Information

You have the following rights regarding your information:

• Access: You have the right to access the information we hold about you.
• Deletion: You have the right to request that we delete your information.
• Correction: You have the right to request that we correct any inaccurate information we hold about you.

California Consumer Privacy Act (CCPA)

If you are a California resident, you have certain additional rights under the California Consumer Privacy Act (CCPA). You can learn more about these rights by visiting the California Attorney General's website https://oag.ca.gov/privacy/ccpa.

Sharing of Information

We will not share your information with any third party without your consent, except in the following cases:

• To service providers who help us operate the Website and provide our detailing services. These service providers are contractually obligated to keep your information confidential.
• To comply with legal or regulatory requirements.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Cookies

We may use cookies and other tracking technologies to collect information about your activity on the Website. Cookies are small data files that are stored on your device. You can opt out of cookies by adjusting your browser settings.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Support@down2shine.com